All therapists at Utopia Chalet have undergone many hours of postgraduate training at the world’s leading postgraduate school, The International Dermal Institute, as well as in-house education programs. We understand that continuing education is the only way to stay abreast of the ever-changing industry in which we work.
Gift certificates and gift cards make wonderful gifts for a wide variety of occasions. Our gift certificates and gift cards may be applied to any of our services as well as products. We require that gift certificates and/or gift cards be presented at time of service or use. Gift certificates and gift cards are refundable only for services and products.
Gratuities are not included in our prices. Though they are greatly appreciated, your personal recommendation is our greatest reward.
Dermalogica Skin Care Products, Brenda Christian Cosmetics, Mehaz fine tweezers, Body Sense Products, OPI or Zoya Nail Polishes and many special products.
By allowing us to book your next experience before you leave, you are assured of an appointment time that is convenient for you. Walk-ins are always welcome. However, due to our busy schedule, appointments cannot be guaranteed.
For spa services, please check in 10 minutes prior to your appointment. Please present your gift certificates, coupons or special offers at the time of check-in before services begin.
Children under 12 are not permitted and may visit by appointment only. Utopia Chalet does not have the facilities to accommodate or protect your children. Therefore, please make other arrangements for them during your time with us.
We accept all major credit cards, bank debit cards, as well as cash. Checks are accepted from established clients. We require a credit card payment in advance when scheduling spa packages or multiple services. This payment is refundable only if appointments for packages or multiple services are cancelled 48 hours in advance.
We provide lockers, gowns, robes, slippers and personal amenities. Men, please bring appropriate swimwear when receiving spa treatments such as salt glows, or wraps of any type. Disposable pedi-slippers are provided for pedicures; however, you may prefer to bring your own footwear.
We pride ourselves on the quality of service that we offer to each of our customers and guarantee satisfaction of your service(s).
The guaranteed benefit of a spa treatment is your immersion in a relaxing environment which reduces stress. Stress reduction is, of course, one of the major contributors to healthy living. In addition, many spa treatments reduce aches and pains.
Sunburn, exercise and shaving before all spa treatments. Also, discontinue Retin-A and Hydroxy Acids at least seven days prior to hair removal by waxing.
If you must cancel or change your appointment, we ask that you do so at least 24 hours in advance. Packages and multiple services require 48 hours notice in order to avoid a 100% charge.
Services and Prices are subject to change.